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Bontra

Account Manager

LondonPermanent (full-time)
Broking

About this role

This role involves managing delegated authority contract portfolios for a specialist insurance broker, acting as the key liaison between producing brokers, clients, underwriters, and internal operations teams. The Senior Delegated Authority Account Manager handles day-to-day broking and technical queries, leads renewal processes, drives performance improvements across coverage and data quality, and ensures compliance with Lloyd's and regulatory standards. The position requires resolving complex exceptions, conducting portfolio reviews, and supporting client and coverholder relationships. The ideal candidate brings three to six years of delegated authority or junior broking experience, with strong project management capabilities. Deep Lloyd's market knowledge, binder construction expertise, and commercial awareness of placement structures are essential. The role demands technical credibility in underwriter discussions, excellent stakeholder relationship-building, and the ability to interpret performance data and manage multiple priorities under pressure. The organisation offers hybrid working and welcomes diverse candidates.

Seniority

Mid - Senior

Experience required

3+ years experience

Specialist experience

  • Schemes / DA

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