Claims Adviser

About this role

This role offers an opportunity to deliver comprehensive claims support within a collaborative client service environment. The successful candidate will manage day-to-day claims servicing, acting as the primary contact for clients while working closely with internal teams and insurers. Key responsibilities include reviewing complex insurance policies, negotiating with stakeholders, investigating and resolving claims issues, and generating management reports. The position requires strong communication and administrative skills, sound technical knowledge of insurance claims, and proficiency with Microsoft applications and claims systems. Candidates should hold or be working toward professional insurance qualifications, demonstrate excellent time management, and maintain current understanding of FCA compliance requirements. The role emphasises building positive relationships, identifying opportunities to enhance client services, and continuous professional development. The package includes 30 days holiday plus bank holidays, pension contributions, private medical insurance, group life assurance, and income protection.