Claims Assessor
About this role
This role offers an opportunity to join a mutual life insurer as a claims handler, working across a variety of claim types including sickness, medical, cancellations, maturities, and deaths. The position places particular emphasis on income protection claims, where proactive case management is essential given individual claim exposures reaching up to £144,000. The successful candidate will support customers in returning to work quickly while managing claim expenses effectively. The ideal candidate will demonstrate strong attention to detail, sound judgment, and investigative skills when assessing claims. Excellent communication abilities, both written and verbal, are essential, along with the capacity to liaise confidently with internal teams, members, and external parties. The role requires self-motivation, effective time management, and a collaborative approach to delivering consistent, empathetic customer service while maintaining accurate records and ensuring claims are processed efficiently and in line with policy requirements.
Seniority
Junior - Mid
Specialist experience
- Claims Handling
Office days
Minimum 3 days per week in office
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