Claims Handler Commercial Insurance
About this role
This role offers an opportunity to join a growing independent insurance broker as an experienced Claims Handler managing commercial liability and property claims. You will oversee cases from initial notification through settlement, gathering documentation, maintaining records in specialist systems, and negotiating fair outcomes with insurers. The position emphasizes regulatory compliance and delivering strong customer service while providing guidance on insurance matters and procedures. As the business expands, there is potential to lead and develop a claims team. The ideal candidate brings at least three years of claims handling experience with solid general insurance knowledge and proficiency in MS365 and claims management systems. You should demonstrate excellent written and verbal communication, a professional telephone manner, and a collaborative, flexible approach. CII qualifications or progress toward them are valued. The role offers competitive benefits including hybrid working arrangements, bonus potential, healthcare coverage, pension contributions, and professional development support.
Seniority
Junior - Mid
Experience required
3+ years experience
Specialist experience
- Claims Handling
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