Claims Handler Third Party

About this role

This role offers an opportunity to join a claims team as a Third Party Claims Handler, reporting to the manager overseeing this function. The position focuses on managing motor insurance claims with an emphasis on resolving liability and quantum issues efficiently while ensuring claimants receive fair compensation. Day-to-day responsibilities include handling individual caseloads, responding to communications, monitoring credit hire arrangements, liaising with third-party insurers and solicitors, managing personal injury claims through relevant portals, setting appropriate reserves, and investigating both liability and quantum matters with attention to potential fraud indicators. The ideal candidate brings substantial claims handling experience, preferably from an insurance or insurtech background, with strong knowledge of relevant industry portals and proven telephone negotiation skills. Essential qualities include the ability to work independently, organize priorities effectively, and demonstrate sound understanding of liability scenarios and commercial considerations. The hiring team uses an innovative claims management system and values collaborative problem-solving within a skilled team environment.