Claims Handler
About this role
This role offers an opportunity to join an insurance team as a Claims Handler, supporting customers through home and motor insurance claims from start to finish. You will gather information, assess claims fairly, coordinate repairs or replacements with partner networks, and resolve customer queries with empathy and professionalism. The position is based in the Newcastle area and requires 36 hours per week, with an anticipated start in late September 2026. The ideal candidate brings a minimum of six months' customer service experience from sectors such as contact centres, retail, hospitality, or similar environments. You should demonstrate clear written and verbal communication, strong technical aptitude for working across multiple systems, and the resilience to thrive in a fast-paced setting. The employer offers competitive benefits including annual leave, pension matching, life assurance, healthcare services, and flexible working arrangements. Right to work in the UK and successful background screening are required.
Seniority
Entry - Junior
Experience required
0+ years experience
Specialist experience
- Claims Handling
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