Commercial Account Handler (SME Team)

About this role

This role offers an opportunity to join a commercial insurance team as an Account Handler, supporting small and medium-sized businesses across quotations, renewals, adjustments, and claims. You will place SME risks in the market, build and maintain client and insurer relationships, identify cross-sell opportunities, and deliver expert advice to ensure clients' commercial needs are met. The position involves preparing client presentations, pursuing new prospects, and achieving sales targets while maintaining accurate case management and FCA compliance. The ideal candidate brings at least five years of demonstrable experience in commercial insurance sales, combined with strong computer literacy and familiarity with insurance systems. You should be an effective communicator and negotiator with excellent organisational skills, able to work under pressure and maintain high accuracy. While a CII or relevant insurance qualification is desirable, the hiring team offers comprehensive in-house training and support for professional development. The role is based on a 35-hour week with a competitive benefits package including pension, private medical insurance, and continuous learning opportunities.